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Payments and Promotions

Payment Methods

We accept many payment methods. A full list of payment methods can be seen on the checkout of our website. If you experience problems with payment, this is possibly because the card is identifying the transaction as an international purchase and some

Additional charge on card?

If you are purchasing from outside the UK your bank may charge additional fees for international payment. This charge is at the discretion of the bank and is out of our control. These charges are most commonly incurred when using a credit card.

Charged, but no order confirmation?

If a payment has been deducted from your account and you have not received a confirmation email of your order, please first check your spam folder of your email account. If you do not have a confirmation email, please contact the Customer Services te

My card has been declined?

If your card has been declined, please check that all details you have entered are correct. The billing address must be the address where your card is registered. If you are placing your order from outside of the UK, your bank may be holding the paym

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